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RESEARCH
IT! Research IT! is a quarterly e-mail newsletter published by PRC. This
publication is designed to disseminate up-to-date IT news to business
professionals in the high technology marketplace. As Canada's leader of IT
research, PRC will also provide information on new areas of study in addition
to the most recent developments in emerging markets in Canada.. Canadian Copier/MFD Market It may come as a surprise that the document imaging industry began to show signs of improvement in Q3-09. As a whole, the document imaging sector increased by 10% (Q/Q); however, it decreased by 14% (Y/Y) in Q3, which was better than the previous quarter decreases of 14% (Q/Q) and 1% (Y/Y). Similar decreases are being seen in the single function laser printer segment with a 25% decrease Y/Y for the total printer market. As well, the single function laser printer segment saw a 16% increase on a Q/Q basis. While there were increases in both the business multifunction and SOHO segments on a Q/Q basis and Fax- based MFP’s remained flat to last quarter, it isn’t time to celebrate quite yet. (View the snapshot) Canadian Digital Signage Market The Canadian market for digital signage displays has pulled out of its slump. During Q3 2009, shipments were 36% higher than during Q3 2008. This is an excellent result, especially considering how deep the fall had been in the opening quarter of the year. Exhibit 1: Total LCD and Plasma Digital Display Shipments by Quarter: Q1 08 – Q4 09
*Q4 09 Forecasted Sales on year-over-year basis will
likely be down in Q4 2009. Most organizations, in particular, retailers,
prefer not to deploy digital signage networks in the last quarter of the
year, because it is the peak period for shopping. Owners want all
renovations completed by the end of the third quarter, to ensure that
their customers have a positive experience in their stores.
The Canadian optical drive market has just passed a major turning point. It has started to grow again. During Q3 2009, all optical drive products (DVD-ROM, DVD-RW, Blu-Ray ROM and Blu-Ray RW) were 6% more than in Q3 2008. The last time that the market achieved year-over-year growth, was more than five years ago, in Q1 2004. After a long difficult period, things are finally looking up. (View the snapshot) Partner Research Corporation Contact Services Partner Research Corporation provides specialized and targeted B2B call centre services that accommodate a significant variety of outbound calling initiatives to Canada and the U.S. Our clients require highly communicative contact professionals that have the ability to step outside the “script-box”, when necessary. In addition, our clients do not have to worry about uninformed, monotone call agents. PRC Contact Services owns and will source targeted lists in order to provide companies, including IT, Medical, Finance, Publishing, Trade & Conference and general business with a wide range of growth and intelligence services. Some of those services include:
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